FAQs

FAQs

Check out the most commonly asked questions below – but if there’s any other info you need please Contact us here

CNC machining:

CNC stands for computer numeric control, this is the automation of machine tools by means of computers executing pre-programmed sequences of machine control commands.

Yes we can. 2D machining is when the cutter is lowered on to the material on the Z axis and then moves simultaneously on the X and Y axis to cut shapes.

3D machining allows you to cut a 3D form by moving the cutters simultaneously on all of the X,Y and Z axis

Yes we can. On our 5-axis machine we can tilt the cutter to machine at different angles

Cutting:

Our machines have 8 available tool positions.

As per the above dimensions, please check the Z axis measurement. If you are planning to cut close to the maximum limits of our machines please make this clear when you submit your request.

Yes we can, please ensure you let us know if you want to cut both sides of your material when you submit your request.

The maximum area that we can cut on our machine beds are as follows:

5-Axis machine:

X axis – 3600mm long
Y axis – 1600mm wide
Z axis – 170mm high

3-Axis machine:

X axis – 2700mm
Y axis – 1250mm
Z axis – 150mm

Yes you can cut a test, this will be charged at our standard rate.

We have a drawings consideration document, please read this thoroughly and use the information within it to work out your tolerance.  Download the guide here

Yes you can collect during working hours of 8am-6pm Monday to Friday, please make this clear when you submit a request.

Materials:

Here is a list of the materials we can cut:

MDF, plywoods, solid woods, soft woods, cork, plastics, polypropylene, rigid foams, aluminium composite (eg dibond).

We supply standard sheets of materials – 8x4ft and 10x5ft. Thicknesses vary depending on the material – ranging from 3mm-50mm for MDF, and 4mm-24mm for ply.

Let us know if you need info regarding sheet sizes and thicknesses for other materials.

There is a huge difference in cost when cutting different types of materials.

The denser material the longer it takes to cut so therefore more expensive.

Please specify this when you submit your request. We will endeavour to accommodate your requirements but will contact you to discuss this.

Yes you can have the offcut. Please bear in mind that this could affect the delivery cost. Please also add a cut off line into your drawing, as there will naturally be some wastage.

Files:

We accept the following file types:

  • .dwg
  • .dxf
  • .igs
  • .pdf
  • .jpg
  • .ai
  • .step  (3d file type)
  • .stl     (3d file type)

A CAD file is a drawing that we can directly program the machines from.

A Sketch file is a simple sketch or hand drawn picture of what you want cut. Converting a Sketch to a CAD file or making amendments to a CAD drawing will incur a cost.

If you submit a sketch file we can convert it to a CAD drawing for an additional fee.

Payment, turnaround times and delivery:

This always depends on the complexity and size of your project, as well as material availability.

You can pay using a credit or debit card, or PayPal.

This will be determined once we receive your drawings and deadline requirements and materials needed. We will send you a quote based on these factors.

No, we require all payment up front before we can commence ordering your materials and programming the machine
No but we can redirect you to another company who can help with this. Please make this clear when you submit your request
No but we can redirect you to another company who can help with this. Please make this clear when you submit your request.

Yes we can arrange delivery, please supply all delivery details when you submit a request.

Yes you can collect during working hours of 8am-6pm Monday to Friday, please make this clear when you submit a request.

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