How It Works
1. Submit Your Request
Before beginning your project, it is important that you read our FAQs so you know how your files need to be formatted before uploading. This will simplify the process and ensure that you receive your completed project quickly. Once you’ve submitted the form and hit send, you will receive an order number by email. Please keep this order number safe.
2. We Send You a Quote
Once we receive your files, we will respond with a quote within 24 hours. Pricing will depend on the complexity of design and cutting requirements, sheet thickness, materials needed and whether we need to transfer your drawing to the correct file for programming. We will add the cost of delivery if requested. All prices quoted will be subject to VAT.
3. You Pay for the Job
When you are happy to proceed with your order, you’ll be able to log in through our website using your order number to make payment. We won’t be able to proceed with your project until we receive full payment.
You can pay using a credit or debit card, or PayPal.
4. We Cut Your Order
Once we have received your payment and your files have been accepted, we will get on with cutting your project. The time taken to complete cutting will depend on the complexity, materials used and quantity. Once completed, your order will be prepared for delivery.
5. We Deliver or You Collect
We will pack your project and deliver it as per your delivery instructions on your order. Alternatively, you can collect your order from our workshop in London, W3.
Our ordering system is incredibly simple to use, however if you need assistance we are on hand to help with any queries.